HOW IT WORKS
Our shipping is always free both ways! Our trial is 100% free and your card will not be charged during your trial.
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FREQUENTLY ASKED QUESTIONS :
Are the LEGO sets clean?
Yes! Every set is cleaned with an eco- and kid-friendly sterilization solution. Our cleaner cleans inside the bricks and its studs (the round bumps) to the same standards approved by the FDA for restaurants. Our proven cleaning and sanitation process ensures that 99.99% of residuals, germs and bacteria have been killed and removed from the bricks.
What do I get in the box?
We send you a beautifully designed box with the LEGO set pieces in a mesh bag with the original printed manual. We also include a spare pieces bag that includes the 10 most common spare pieces.
Do I need to pay for shipping?
No. We ship your LEGO sets both ways, for free. When you get the LEGO set in the mail, you will also get a pre-paid return shipping label.
What happens if I lose a piece?
No worries -- we understand that pieces can get lost during play. Our service includes a guarantee so that you will not be charged anything extra if normal loss (up to 10 pieces) occurs.
What happens if the set is missing a piece when it arrives?
We check every set to make sure that our sets leave our processing center with all their pieces. But sometimes incomplete sets might go through our process undetected. If you can't find a piece, please check the Spare Pieces Bag we include that has the most common 10 brick replacements. Alternatively, email us and we will send you replacement parts right away.
How much does the service cost?
We have three plans starting from $15 per month based on whether you want to rent medium, large ($25/month) or huge sets ($39/month). All plans provide you unlimited exchange of rentals per month, one-at-a-time.
How often can I get a new LEGO set?
You can exchange LEGO sets as often as you like -- there's no limit to the number of sets you can exchange per month and how long you can keep them. It takes between 2-3 days to get a set depending on the USPS delivery schedule.
Can I buy the set if my kid wants to keep it?
Yes. If your child loves the set and wants to keep it, you can easily purchase it from the My Account page. You'll be charged a discounted price from the retail price of the set and will get the next rental set in your Wish List right after your purchase.